Frequently asked questions

If your question is not answered here, please contact us: -
Email: TakeOn12@alzheimers.org.uk (typical response within 2 working days)
Telephone: 0330 333 0804 (Mon- Fri, 9am-5pm)

What is TakeOn12?

Take on 12 hours of exercise virtually - you choose where and when and how many hours at a time, you just need to complete your 12 hours before 30 June 2018. Activities available include running, walking, swimming or cycling to help raise vital funds for dementia research and support.

Are there any registration or participation fees?

Takeon12 is free to take part. There are no fees.

Do I need to set a daily target?

No, you can plan your hours of exercise how you want. For example, you can take on one hour of exercise three times a week to reach the target of twelve hours of exercise. Alternatively, you can alter your commute to work by getting off the tube a few stops earlier and walking the rest. Or if you are looking for more of a challenge you could do all 12 hours in one go.

What if I don’t reach 12 hours of exercise?

We recommend you follow our training guidance and plans, which you'll receive in your fundraising guide after sign up, if you are worried you won't be able to reach the goal.

When do I have to complete by hours by?

TakeOn12 and pay in your donations by 30 June 2018. We recommend that you take part by this date as we don't want you to miss out on our support! However, if you are unable to take part and wish to take part later, do let us know and we will be able to support you either way.

Can I TakeOn12 as part of a team?

Absolutely! We recommend you each take on 12 hours of exercise; however you are very welcome to fundraise together. We have lots of tools to help you share your challenge

I don't have a smartphone or device capable of tracking my activity, can I still take part?

Yes! You can still set up your supporter page and add runs manually within Everydayhero. See our guidance here.

How do I fundraise?

As soon as you sign up to your challenge your fundraising page will be created for you, simple! All income is transferred directly to us. You will be able to share your progress on Facebook and Twitter too. We will also provide fundraising tips and support throughout your journey.

How will Alzheimer’s Society use the funds I have raised?

Your money raised will make a big difference to the lives of many affected by dementia. To find out more you can visit our website at alzheimers.org.uk

What if I don't reach my fundraising target?

We are here to help throughout your fundraising journey. If you're struggling to reach your target, get in touch with us at TakeOn12@alzheimers.org.uk

Can I take cash donations?

You can pay offline donations into your fundraising page, you also have the option to collect sponsorship via our sponsorship form or by sending us a cheque. You can view a full list on how to send in your offline donations here.

How do I link a tracking device to my fundraising page?

We have guidance on how to track your device to your Everydayhero page, you can view this here.